Senior Mortgage Advisor

  • Posted on : 5/16/2024
  • Job Location : Dublin
  • Compensation : Attractive package
  • Type : Permanent

Description

Senior Mortgage Advisor | Dublin | Hybrid | Permanent

Senior Mortgage Advisor | Dublin | Hybrid | Permanent

A brilliant opportunity for a Senior Mortgage Advisor to be a part of a new, dedicated mortgage sales business team and to be responsible for the execution of the sales strategy through the successful delivery of mortgage completions in an online digital environment.

The successful candidate must be able to guide customers from application to mortgage completion in a digital first environment providing both reactive and proactive support and in doing so meet conversion targets.

As part of a new team the successful candidate will play a critical role in the establishment of the mortgage sales support unit and shaping the evolving unit to optimise customer experience, pipeline management and successful mortgage outcomes.

The successful candidate will have the opportunity to be at the genesis of a next generation customer solution in the Irish Market.

RESPONSIBILITIES:

Actively managing leads to achieve and exceed targets

Provision of proactive and reactive customer support and advice to mortgage customers via digital and remote contact.

Own the customer journey-handle each mortgage lead from initial enquiry to drawdown.

Delivery of mortgage completion and drawdown targets through optimising customer experience and best in class pipeline management activities.

Work closely with Mortgage Sales Manager and product colleagues to review and refine mortgage sales practices.

Reporting of outcomes and progress versus objectives to Mortgage Sales Manager.

Identify process blockers and work with the Mortgage Sales Manager and Mortgage team to overcome within the context of the agreed end to end objectives.

REQUIREMENTS:

Experience in mortgage new business end to end.

QFA or Professional Banker

Proven experience supporting customers in both a proactive and reactive environment including telephone or remote communication methods.

Full understanding of the regulatory environment for mortgages

Record of accomplishment in working with credit functions to progress mortgage applications.

Proven record of accomplishment in delivery of application to conversions.

Working as part of a team ensures collective success.

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.

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